Doggy Executive Midi1 Groom

The standard groom, and the right one for most mid-sized dogs most of the time. We brush the coat out, bathe and blow dry properly, clean the ears and teeth, and take the nails back to a comfortable length.

That last one matters more than it sounds. Nails left too long change how a dog stands and puts weight through the joints — by the time you can hear them clicking on the tiles, they're already longer than they should be.

The whole thing happens in the van in your driveway, so there's no car trip and no waiting room full of strange dogs. For a lot of dogs that's most of the stress of a grooming day gone before it starts.

There's no clipping or de-shedding in this tier. If your dog needs the coat taken down, or is dropping hair through the house, the Royal Treatment adds a de-shed, a trim or shave and anal glands for R50 more.

Before we come

This tier is for dogs between 15 and 30kg. Under that, book the Mini; over it, book the Maxi. We'd rather you booked the right one than had us arrive with the wrong slot held. Give us somewhere to park close to the house and access to a plug point if you have one nearby. Take your dog out for a wee before we arrive; it makes the first ten minutes much easier for everyone. Tell us in advance about anything we should know — a sore hip, a spot she doesn't like handled, past trouble at a groomer, or anything your vet has flagged. It changes how we work with her, and we would much rather hear it beforehand. If the coat is badly matted, say so when you book. Mats can't safely be brushed out past a certain point and may need clipping, which is the Royal Treatment rather than this one.